Shipping Methods
We offer efficient and reliable shipping options, from standard delivery to express service, so every package arrives accurately and on time.
Shipping Services & Areas
We provide complete delivery solutions to help your goods arrive safely and on time. Here are our main service areas and policies:
Service Areas:
• Local service areas: Same-day delivery
• Domestic shipping: 2–3 business days
• International air shipping: Major global hubs, 5–7 business days
Shipping Policy:
Our tracking system provides real-time shipment updates. All shipments include compliant insurance coverage to support secure delivery, including special handling for sensitive electronics and industrial equipment.
Tracking & Delivery Timeline
01. Order Processing
After your order is confirmed, our warehouse team will sort and verify it within 24 hours.
02. Transportation
Your package enters the Almendares global network and is expected to complete international transit within 3–5 business days.
03. Final Delivery
After customs clearance, our local delivery team will ensure your package reaches the specified destination.
Frequently Asked Questions
What should I do if my package is lost?
If you believe your package is lost, contact our customer service team right away. We will begin a detailed tracking review and work with the carrier to locate your shipment.
Can I change my delivery address after shipment?
Before the package reaches the delivery terminal, you can usually request an address change through our online platform or customer service line. Additional forwarding fees may apply.
What commonly causes delivery delays?
Delays may be caused by weather, customs inspections for international shipments, or incorrect address details. We will notify you by text or email about major updates.
How can I track my package?
Use the tracking number provided at shipment to check current logistics updates and the estimated delivery time on our website.